An in-house agentic assistant built for Albertsons' engineering organisation. I led it from architecture through production go-live — retrieval over internal knowledge, an LLMOps pipeline for evaluation and rollout, and an agentic actions framework that let ADA act rather than just answer: creating JIRA stories, triggering deployment pipelines, and calling external systems under review.
- −80%cross-team dependencies and intake load
- 4wk → 1wkresource onboarding time
- +60%intake accuracy for the Enterprise IoT team
- Role
- Senior Technical Lead — owned architecture, delivery and go-live
- Stack
- Python, LangChain, LangGraph, vector databases, LLMOps
- Client
- Albertsons (via Nisum)